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Acceptable Use Policy

Last updated: 1 January 2025

Purpose

This Acceptable Use Policy ("AUP") applies to all users of the Friensys School ERP platform — school administrators, staff, and any other authorised users. By using the platform, you agree to comply with this AUP in addition to the Terms of Service.

Permitted Uses

The Friensys platform may be used to:

  • Manage student admissions, attendance, academic records, and examinations
  • Process fee collections, generate invoices, and manage school finances
  • Communicate with parents and students through authorised channels
  • Generate reports for internal school administration and regulatory compliance
  • Store and retrieve staff, payroll, and HR-related data for the school's own use

Prohibited Activities

Data Misuse

  • Uploading data for purposes unrelated to school administration
  • Accessing or attempting to access other schools' data
  • Exporting bulk student data for third-party marketing or commercial resale
  • Storing content that is defamatory, obscene, or in violation of any law

Security Violations

  • Attempting to penetrate, probe, or test the security of our systems without authorisation
  • Introducing malware, viruses, ransomware, or any malicious code
  • Using automated scripts or bots to access the platform without written consent
  • Sharing login credentials or allowing unauthorised individuals to access the account

Platform Misuse

  • Reverse-engineering, decompiling, or disassembling any part of the platform
  • Scraping or systematically downloading data to build competing products
  • Impersonating Friensys staff or other schools' administrators
  • Using the platform to send spam, phishing content, or unsolicited bulk messages

Legal and Regulatory Violations

  • Processing personal data in violation of DPDPA 2023 or other applicable laws
  • Using the platform for any unlawful purpose under Indian or international law
  • Facilitating fraud, money laundering, or financial crimes

Enforcement

Violations of this AUP may result in:

  1. Warning: First minor violation — written notice to the school administrator
  2. Temporary suspension: Continued or serious violations — access suspended pending investigation
  3. Termination: Deliberate, repeated, or severe violations — contract terminated per Section 11 of the Terms of Service
  4. Legal action: Violations involving criminal activity or significant harm may be reported to law enforcement

We reserve the right to investigate suspected violations and cooperate with authorities as required by law.

Reporting Violations

If you become aware of a violation of this AUP — including security incidents — report it immediately to:

Email: security@friensys.com
Phone: +91 96433 14016

Reports are treated confidentially. We do not retaliate against good-faith reporters.

Changes

We may update this AUP as the platform and regulatory landscape evolves. Material changes will be communicated via email 30 days in advance.