We're Friensys Info Labs — a founder-led team that builds custom software and AI for startups, SMEs and mid-size businesses, and runs its own products used by 100+ institutions.
Friensys was co-founded by Vikram Kumar, our CTO — a software architect with 20+ years of enterprise delivery, including web applications for Microsoft India and Redington (Dubai) — and Nidhi Priya, who leads digital marketing and operations. Together they set out to bring that standard of engineering to institutions and growing businesses.
We started with schools: the first version of our ERP ran a single school in Greater Noida. Today our products run admissions, fees and operations for 100+ institutions across multiple states — alongside loyalty, helpdesk, procurement and test-monitoring platforms for retail and manufacturing businesses.
Running our own products in production is what makes us a safer partner for yours. Today we build custom software, MVPs and AI solutions — agents, document AI, knowledge assistants and predictive analytics — and we modernise and support the systems businesses already rely on. Our founders lead agentic and generative AI work personally, with AI engineers in-house to build and run it.
Co-founder & CTO · 20+ years
Vikram leads technology at Friensys. A fractional CTO and AI systems & SaaS architect with 20+ years in tech, he helps founders turn AI prototypes into production multi-tenant platforms and builds production AI agents and LLM pipelines. His enterprise work includes web applications for Microsoft India and Redington (Dubai).
Co-founder, Digital Marketing & Operations
Nidhi leads digital marketing and operations at Friensys. She runs our brand, social media, SEO and campaigns, helps clients take their products to market, and keeps the team and engagements running smoothly from contract to delivery.
Product development begins in Greater Noida. First School ERP deployment.
Parent app launched — first school to give parents a branded mobile experience.
100 schools milestone. CBSE + ICSE report card automation shipped.
Online class module released during COVID-19 school closures.
DigitechNomads partnership formalized for enterprise channel sales.
Company incorporated as Friensys Info Labs. Transport GPS integration + Fee Gateway (online payments) launched.
200 schools. OD-SAS device test monitoring and Customer Loyalty platform released.
100+ schools. Education CRM + admin-AI roadmap announced.
DPDPA compliance posture hardened. Procurement marketplace for manufacturers launched.
Friensys operates in partnership with DigitechNomads for enterprise channel sales and implementations across larger school groups and education chains. Enterprise-grade deployments, custom SLAs, and dedicated implementation support are available through this channel.
We respond within 24 hours on business days.
